Mortgage Process Flow
1. Initial contact with Client
· Introductory call to understand client’s goals
· Explain cost of money and ratios
· Determine monthly payment they feel comfortable with
· Explain process and timing of each step in the transaction process.
· Clarify information that is required.
2. Gather the Client’s Information
· Email link to online application
· Provide checklist of documentation required to support information provided
· Receive documentation from client via email, fax, or drop off or pick up
3. Review Client’s file and documentation
· Review information with to determine if any additional information is needed
· Request missing information from client
4. Submit for Approval
· Submit file for an Underwriting decision
· Review findings, approval level, get any additional required documentation
5. Disclosures and Finding
· Review disclosures, GFE and TIL with client
· Discuss Findings and loan options with Client
6. Issue approval letter to client and realtor to begin the house selection process
7. Offer acceptance
· Forward copies of: Executed Contract copy of the deposited/cashed EMD check.
8. Complete Loan Package
· Our bank will order appraisal, insurance, title information.
· Receive any outstanding conditions from processing and get them from client and submit.
9. Get clear to close and order docs to title.
· Send HUD to client and review prior to closing.
10. Close and fund the loan
· Client signs documents at closing
· Bank funds loan and title records
You've answered a few questions, given us some detailed information, applied online, and next thing you know, you're moving in! We're in the business of mortgage loans -- so we do most of the work. Doesn't that make sense?